MAToday, LLC is a custom medal and patch manufacturer based in Pennsylvania, USA. We proudly offer worldwide shipping on all of our products. All transactions are processed in U.S. dollars (USD). We may change this policy at any time. For customer service inquiries, please contact us at sales@matoday.com.
Before finalizing your purchase, please review all details of your order carefully, including design specifications, sizes, colors, and text. Once your order is confirmed, we begin production, and any further changes cannot be accommodated.
Because of the nature of each custom order, we do not offer refunds, cancellations, or exchanges once your order is in production. Cancellations Once production has started, your custom order is considered final, and no cancellations will be accepted. Custom orders are made specifically to your design and cannot be resold or reused, which makes cancellation impossible at this stage.
Our online payments are processed through Stripe. Stripe uses best-in-class security practices to maintain a high level of security. Read more about Stripe's security policies.
At MAToday, LLC, we are committed to protecting your privacy. We use Google Analytics to collect anonymous data regarding website usage to help improve our services and enhance your user experience. We do not sell, share, or disclose any personal information to third-party vendors. Any data collected is solely for the purpose of optimizing our website and understanding user interaction.
Cookies may be used on our website to improve your browsing experience. By continuing to use our site, you consent to the use of cookies as outlined in this policy. For any questions or concerns regarding your privacy, please contact us at sales@matoday.com.
By placing an order with us, you acknowledge and agree to the terms of this policy. We appreciate your understanding and thank you for choosing our custom products! If you have any questions before placing your order, please don’t hesitate to reach out to sales@matoday.com.